Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-water-damage-fort-collins-co.ecojohns.com (hereafter referred to as “Commercial Water Damage Fort Collins CO,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Records Access (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review these before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions when:

  1. You utilize our applications, services, or accounts as an authorized user.
  2. You visit our website(s) linked to this privacy statement.
  3. You engage with us through communication channels such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your registration and account creation, such as usernames, email addresses, and passwords.
  • Payment Information: Credit card numbers, billing addresses, and other payment-related data required for transactions.
  • Financial Information: Bank account details and financial transaction records for processing payments and services.
  • Purchase Information: Data regarding products or services you have purchased from us, including quantities and order history.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data to enhance user experience.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, and ratings provided by users to improve our products and services.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
  • Product Information: Preferences, customization choices, and product interactions to personalize your experience.

We collect this data through various means, including direct user input, interaction with our automated systems, and information received from third parties.

Cookies

We utilize cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website and services, ensuring a smooth user experience.
  • Preference: Cookies store user preferences and settings to personalize your experience.
  • Analytics: We use analytics cookies to gather information about how visitors interact with our site, enabling us to improve its performance and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the retention period expires or when data is no longer necessary for its original purpose, we delete or anonymize it securely.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

  • Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or objection to the processing of your data.
  • Data portability rights, allowing you to transfer data from our systems to others.
  • The right not to be subject to automated decision-making processes, except where necessary.
  • The right to lodge an appeal or complaint with a supervisory authority.

To exercise any of these rights, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions regarding privacy, data-related requests, unsubscribe requests, or if you have concerns about this Privacy Policy, please contact us: